A buyer at Wells Fargo says he was shocked to find $4,000 in money had been taken out of his protected deposit field – and the financial institution refused to reimburse the funds.
Jeffrey Temmer says he realized his protected deposit field was empty when tried to seize money for Christmas purchasing, stories Milwaukee-based FOX6 Information.
“It made for a awful Christmas… I used to be laying in mattress for per week depressed.”
Temmer, who was updated on his charges for holding the field, says its keyhole appeared to have been drilled out.
“[The manager] was as shocked as I used to be… We went again to her desk and she or he was gonna do some investigating… I’ve had [the box] for years and I solely hold cash in there that I don’t wish to contact except I actually must.”
Temmer says for 2 months, he and his household requested Wells Fargo to offer a refund to no avail.
The Wisconsin man says the financial institution wished a signed affidavit and a police report, which Temmer couldn’t get for the reason that case was nonetheless open.
However Wells Fargo modified its tune after Tenner took issues into his personal fingers and reached out FOX6 Information.
A day after the information crew contacted Wells Fargo, Temmer obtained a telephone name from the financial institution promising a full refund. Wells Fargo additionally gave Temmer an additional $500 for his hassle.
The financial institution additionally issued an announcement on the matter.
“We reviewed the information of the case and are working with the shopper to return to protected deposit field contents.
We sincerely apologize to our buyer that our communication on this matter and the decision didn’t happen sooner.”
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