Saturday, December 21, 2024

JPMorgan Chase Paying $1,790,000 Penalty for Overcharging Shoppers in Singapore, Failing to Cease Worker Misconduct

JPMorgan Chase is paying a $1.79 million penalty for overcharging a gaggle of purchasers in Singapore.

The Financial Authority of Singapore (MAS) says the banking large has admitted it’s chargeable for failing to find and cease misconduct by its relationship managers.

The company says the managers supplied incorrect info to purchasers whereas executing 24 over-the-counter bond transactions, which resulted in these prospects being overcharged.

In response to the MAS, JPMorgan didn’t have a correct system in place to verify its managers complied with the predetermined shopper unfold agreements.

“The financial institution has refunded the overcharged charges to affected purchasers.

The financial institution has additionally enhanced its pricing frameworks and inside controls to stop the recurrence of such misconduct.”

JPMorgan says the problem affected a “very small” proportion of whole trades processed.

“In 2020, after finishing our inside evaluate, JPMorgan Personal Financial institution undertook a complete replace to its inside controls, monitoring and coaching framework to make sure our commerce governance, pricing transparency and compliance rules proceed to be upheld.”

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