A 70-year-old lady says JPMorgan Chase isn’t taking accountability after her account was gutted by cyber thieves.
Houston resident Jodene Danials says $4,500 vanished from her Chase checking account after hackers gained entry and tapped into her Zelle, reviews the NBC-affiliated information station KPRC.
Danials says in June of final yr, inside a matter of hours, her Chase account was drained of $4,500 in a complete of 32 transactions when the financial institution was closed – one thing the hackers have been seemingly conscious of.
After realizing what occurred, Danials went to Chase, hoping for an answer.
As soon as Chase accomplished an investigation, the financial institution informed Danials that no fraud was detected and that she was technically liable for permitting all of the transactions to undergo.
Says Danials,
“They knew I didn’t do that. I imply, who on the earth withdraws cash and sends it to 2 particular folks by a collection of 32 completely different transfers by Zelle? I’ll inform you, no person.”
Related reviews of hacks involving Chase and Zelle have arisen in latest month.
Houston resident Cindy Little says she lately obtained a textual content message from Chase letting her know that an “unknown” individual had been added as a Zelle recipient, reviews the NBC-affiliated information station KPRC.
Little says she instantly contacted the financial institution and found $1,000 had already been stolen from her account. Chase “acknowledged the fraud” and reimbursed the cash.
However a month later, Little obtained a brand new textual content message saying she had permitted a transaction to a different individual she doesn’t know.
Little by no means noticed the cash once more and Chase says she “orchestrated the rip-off herself.”
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